Privacy

Inotex Privacy Policy

Inotex is an event platform for live, virtual and hybrid events and 365 Communities. We are committed to protecting and respecting your privacy.

Table of contents

1. Data Policy for Organisers of events and communities with Inotex
2. Data Policy for users of Inotex.com website
3. Information we may collect from you
4. Uses made of the information
5. Our Legal basis for Processing Your Data
6. Disclosure of your information
7. How long will we retain your data?
8. Security
9. Automated Profiling
10. Marketing
11. Websites of others
12. Disabling your Inotex account
13. Transfers of data outside europe
14. Your Rights
15. Changes to the privacy policy
16. Contact
17. Mobile App Legal Disclaimer

1. Data Policy for Organisers of events and communities with Inotex

Inotex was founded by event professionals, for event professionals.

We believe in Organiser controlled data not Vendor controlled data.

This means that the Organiser is the sole controller of the customer user data (including visitor and exhibitor user data) and any intellectual property (such as content or products) shared on the platform.

We give organisers full access to all types of data collected on our systems, making it easy to bring this into client’s database with APIs and data exports.

The types of data our policy applies to includes:

Type of data	How we treat it
Customer User data	The Organiser is the sole controller of all identifiable user data, including name, email address, demographic data, as well as the taxonomy that is used for the event. Inotex has no control of this data, and cannot use it for any marketing purposes outside the wishes of the Organiser. The Organiser can export all this data and remove it from our platform as they wish.
Content and intellectual property	The Organiser is the sole controller of all content shared within the platform, including presentations, news, on-demand content, exhibitor products and press releases. Inotex has no control of content, and cannot use it in any purposes without express permission by the Organiser.
Platform Usage data	Inotex and the Organiser are the co-controllers of the usage data generated by the platform. This is anonymous data regarding clicks and behaviour of users, and is anonymised for the sole purpose of making improvements to the platform itself. The full usage data can be exported by Organisers as required.

When we run events with an Organiser we will typically use their own Data Protection Agreement (DPA) and Privacy Policy, rather than our own (detailed below)

2. Data Policy for users of Inotex.com website

This policy (together with our terms of use available) applies to your use of:

“Inotex.com” website and for those organisers who do not have their own privacy policy, can also cover our web  and mobile application software, or any event-branded version of Inotex’s web platform or mobile application once you have downloaded Inotex’s mobile application onto your mobile phone or handheld device (Device); and Any of the services accessible through Inotex (Services).

This policy sets out the basis on which any personal data we collect from you, or that you or others provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. In particular, note that we will use your data to propose you as a match to other Inotex users. This is based on the content of social media platforms hosting accounts you notify us of, and information provided to us by the organiser of an event for which you have registered and we have produced a branded version of Inotex (“Organiser”).

For the purpose of data protection legislation:

• The data controller of personally identifiable information is the Organiser who has deployed our platform and is identified in the privacy policy linked to or available in each instance of our web and mobile applications.

3. Information we may collect from you

We may collect and process the following data about you:

• Information you give us (Submitted information): You may give us information about you by completing your profile or filling in forms on Inotex, or by corresponding with us (for example, by e-mail or chat). This includes information you provide when you register to use Inotex, subscribe to any of our Services, search for another user, ‘handshake’ with another user, share data via Inotex’s social media functions, enter a competition, promotion or survey, and when you report a problem with Inotex. The information you give us may include your name, address, e-mail address and phone number, personal description and photograph. It will also include the details of any event for which you have registered with an Organiser.
• Information we collect about you and your Device. Each time you use Inotex we may automatically collect the following information:
  1. Technical information, including the type of mobile device you use (model, manufacture and library version), a unique device identifier (for example, your Device’s IMEI number, the MAC address of the Device’s wireless network interface), mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting, (Device Information);
  2. Details of your use of Inotex and the resources and features that you access, the users you are matched with (Log Information).
  3. Information we receive from Organisers. We work with Organisers and may receive information about you from them, in relation to an event you have registered to attend. This information comprises the registration details you provided to the Organiser – for example, your name, email. (Organiser Information).

If you contact us, we may keep a record of that correspondence.

4. Uses made of the information

We use information held about you in the following ways:

• Submitted Information: We will use this to help us provide you with Inotex’s various features and personalise your experience; we will also use it to display your profile to other users, and propose you as a potential matches for other users. We also anonymise and aggregate the information such that it can no longer identify you as an individual. We do this for various purposes including research and improving our Services.
• Device information: We use this to better understand who uses Inotex and quickly understand if bugs are related to specific phones.
• Organiser Information: we use this to personalise your Inotex experience in relation to the event you are attending, and to decide which other users to propose a match with. We may use an email address we receive from an Organiser for the purposes of sending you service messages regarding how to access and use Inotex. We also anonymise and aggregate the information such that it can no longer identify you as an individual. We do this for various purposes including research and improving our Services.

We may associate any category of information with any other category of information and will treat the combined information as personal data in accordance with this policy for as long as it is combined.

Also, we may provide various third parties (including Organisers) with anonymous aggregate information about our users (for example, we may inform them that 200 delegates of a specific category have participated in at least one meeting during the event). This data will not identify you as an individual.

 

6. How long will we retain your data?

We will not retain your personal data for longer than is necessary in relation to the purposes for which the data was collected or otherwise processed. The criteria we use for determining this period data will be any legal or regulatory requirements, statutory retention periods or guidance provided by regulatory bodies such as the Information Commissioners Office. For example, we delete any personally identifying Log Data when you disable your Inotex account, or 6 month after your last use of Inotex. We use this 6 month period because in our experience users may wish to retain an active Inotex registration to access information derived from the Services when they repeat attend the same event in another year. Some events are held on a biennial basis (every 6 month).

7. Security

We take security seriously and we use best industry practices to protect your data.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to or through Inotex or the Services; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Inotex includes chat features. Ensure when using these features that you do not submit any personal data that you do not want to be seen, collected or used by other users.

8. Changes to the privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you when you next start Inotex. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of Inotex.

9. Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to darabi@miladgroup.net